Privacy Policy

At CustomPlushSlippers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website or contacting us regarding custom plush slipper manufacturing services.

1. Who We Are

CustomPlushSlippers is a professional OEM & ODM plush slipper manufacturer specializing in custom animal slippers, food slippers, hotel slippers, promotional slippers, and private label slipper projects for global customers.

2. Information We Collect

We may collect the following information when you contact us, submit an inquiry form, or request a quotation:

• Name
• Email address
• Phone number or WhatsApp number
• Company name
• Country or region
• Inquiry details
• Custom design requirements
• Logo artwork and uploaded files
• Product specifications and project information

3. How We Use Your Information

Your information may be used to:

• Respond to inquiries and requests
• Prepare quotations and proposals
• Discuss OEM and ODM projects
• Develop custom plush slipper samples
• Arrange production and shipping communication
• Improve our products and services
• Provide customer support

We will only use your information for legitimate business purposes related to your inquiry, sample request, quotation, production project, or order.

4. Custom Designs & Intellectual Property

Many customers provide logos, artwork, mascot designs, character concepts, packaging designs, and other proprietary materials. Any files or information submitted to us for quotation, sampling, or production purposes will be treated as confidential and used solely for project communication and manufacturing purposes.

5. Cookies

Our website may use cookies and similar technologies to improve website performance, analyze visitor behavior, protect the website from spam, and enhance user experience.

Cookies do not normally identify individual visitors personally, but they may collect anonymous browsing information such as visited pages, device type, browser type, and general website usage data.

6. Information Sharing

We do not sell, rent, or trade personal information to third parties.

Your information may only be shared when necessary with trusted service providers involved in website hosting, email communication, logistics, IT support, or production support, and only to the extent required to provide requested services.

7. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no method of electronic transmission or internet storage can be guaranteed to be 100% secure.

8. Data Retention

We retain inquiry and customer information only for as long as necessary to support quotations, sample development, production communication, order fulfillment, after-sales support, and legal compliance.

9. International Visitors

Our company serves customers worldwide. By contacting us, you acknowledge that your information may be transferred to and processed in China or other countries where our business operations or service providers are located.

10. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of personal information
• Withdraw consent where applicable
• Request information about how your data is processed

To exercise these rights, please contact us using the information provided below.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security policies, or content of those external websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised update date.

13. Contact Us

If you have any questions regarding this Privacy Policy or the way we handle your information, please contact us: